Yes, Family is safe. Only you have access to your credentials and, consequently, your wallet and its assets. In addition, we employ several other security measures including requiring 2FA via biometrics for sensitive actions, such as signing transactions. Family has also been audited by Zellic, a leading security firm.

Yes, you can easily switch to Family from another wallet. If you're using a non-custodial wallet like Phantom or MetaMask and want to keep your current wallet addresses, you can import your existing wallet(s) into Family using your Secret Recovery Phrase or Private Key. Check out our simple guides on how to Import from MetaMask and how to Import from Phantom.

Yes, Family includes a built-in decentralized exchange, allowing you to trade between different tokens without leaving the app. This feature offers a seamless trading experience, enabling you to manage and diversify your crypto portfolio all within the wallet. To learn more, check out our simple guide on how to Swap tokens.

Family does not charge any additional fees for using the wallet. However, standard network fees still apply. These fees are not collected by Family, but rather are integral to the Ethereum network. The specific transaction fee can vary depending on the intended transaction and the current network congestion. Learn more about Gas Fees.

Family is currently available exclusively on iOS (iPhone).

Not necessarily, but to fully experience all of Family's features, having some crypto is recommended. However, you can still use Family without holding crypto. For instance, you can receive and view assets sent to you, explore apps that require signing in with an Ethereum wallet, message other crypto friends via the chat feature, or keep up with wallets owned by others.

Family has integrated Stripe, allowing you to securely buy crypto in just a few minutes. Check out our simple guide on how to Buy crypto.
You can also fund your Family wallet through any exchange or other Ethereum wallets. Here's how to Receive a token or collectible.

Pocket is a secure and user-friendly way to create and manage self-custodial wallets using just your email address or phone number along with a passkey or password. It serves as Family's dedicated self-custody account system, letting you easily interact with decentralized applications (dApps) and functioning as a secure backup method for your wallets. To learn more, check out our Pocket guides.

Family currently supports Ethereum mainnet, as well as Layer 2 networks (L2s) including Optimism, Base, Arbitrum, Polygon, and zkSync, with more to come.

Family’s chat feature is designed to provide a secure and private communication experience. The messaging protocol, similar to email, ensures that your conversations are truly yours. You control your messages, authenticate your identity with a one-time digital signature, and enjoy a chat experience that prioritizes user ownership and privacy. Built on XMTP, an open protocol for secure Web3 messaging, Family’s chat feature allows you to connect with users beyond Family, including those on other apps like Coinbase Wallet.

Yes, Family is your simple portal to dApps and Web3. The in-app Family browser is your best tool for discovering and exploring dApps. Check out this guide on how to Manage dApp connections.

Yes. Here’s a step-by-step guide on how to Connect to a dApp on desktop.

Backups are copies of your 12-word Secret Recovery Phrase or Private Keys, which are essential for restoring access to an Ethereum wallet. Family offers multiple secure backup and recovery methods to keep your wallets safe. You can Backup your wallet with Pocket, Backup your wallet with iCloud, or Backup your wallet manually.

ConnectKit is a powerful React component library built for developers, designed to easily let users connect wallets to dApps. It supports popular connectors and chains out of the box, offering a beautiful, seamless user experience. Learn more.

Family is currently available in the following 95 countries:ArgentinaArmeniaAustraliaAustriaAzerbaijanBahrainBelgiumBhutanBosniaBotswana and HerzegovinaBrazilBritish Virgin IslandsBulgariaCanadaCayman IslandsChileColombiaCosta RicaCroatiaCyprusCzech RepublicDenmarkDominican RepublicEcuadorEl SalvadorEstoniaFinlandFranceGeorgiaGermanyGhanaGreeceGuatemalaGuinea-BissauHondurasHong KongHungaryIcelandIndiaIndonesiaIrelandIsraelItalyKazakhstanKenyaKoreaLaosLatviaLebanonLiberiaLuxembourgMadagascarMalawiMaltaMauritiusMexicoMoldovaMongoliaMontenegroNamibiaNepalNetherlandsNew ZealandNorwayOmanPapua New GuineaParaguayPeruPolandPortugalRomaniaRussiaRwandaSaudi ArabiaSenegalSerbiaSeychellesSingaporeSlovakiaSloveniaSolomon IslandsSpainSri LankaSurinameSwedenSwitzerlandTaiwanTajikistanThailandTongaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUzbekistan